Posted by Bram Cool
Many organizations are in the midst of their annual budgeting and planning cycles for 2009, cost reduction programs have become the key priority in order the weather the current economic crisis. Telecom is a top 3 expense category with MNC’s spending 1.500 – 4.000 $ per employee per year.
Leading analysts like Gartner (see link below) and Forrester advise enterprises to start adopting Telecom Expense Management (TEM). According to Jeffrey Kaplan it is also a good time to adopt Software-as-a-Service (SaaS). In his article “Time is right to consider SaaS and Cloud Computing” he elaborates on the main advantages of SaaS for enterprises; like the speed of implementation and the pay-as-you-go basis of the products.
I believe that the time is indeed right for SaaS services and Telecom Expense Management is one of these services that is well suited to be offered in a SaaS model. It allows enterprises to start managing telecommunications expenses in a matter of weeks and allows for well-founded decisions on how costs can be decreased in a structural way that have a positive impact on their organizations.
My quick and dirty business case for TEM in a SaaS model:
- Savings: >20%
- CapEx: 0 $
- Implementation: weeks
- Savings / Cost Ratio: 7/1
- All the benefits of a managed service…
- Gartner: Strategic Companies Will Use Business Intelligence
- Time is Right to Consider SaaS and Cloud Computing