Archive for the ‘Telecom Expense Management’ Category

This week Gartner published its annual TEM MarkeScope Research and identifies some interesting trends:

• TEM services continue to be popular among enterprises as they are eager to reduce telecom expenses.
• The market for global capabilities is maturing – ahead of Gartner predictions.
• Demand in Europe is growing ; although the market is a couple of years behind the US, Gartner expects that 2009 and 2010 will be breakout years, as companies based in Western Europe start to adopt TEM services in greater numbers.

The US is still dominating the TEM space; this is also reflected by the providers reviewed in the research as almost 75% of the profiled TEM players are based in the USA.

Link to research http://www.gartner.com/DisplayDocument?id=1032315&ref=g_fromdoc

Telecom costs continue to increase and the number of corporate mobile phones increased in 2008 by 13%. These are some of the findings from the Ezwim Telecom Monitor 2008 (Ezwim hyperlink), a statistical analysis among Ezwim’s Telecom Management user base that offers an accurate picture of how the corporate mobile is being used by employees.

Key facts:

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Telecom Expense Management is becoming more and more important for Multi National Corporations (MNC) attempting to keep costs under control. A key trend is that companies take a global approach towards Telecom Management by centralizing telecom with the objective to reduce costs and streamline business processes.

Many TEM vendors have a national service and approach and must seek strategic partnerships (or build themselves) to be compliant to the enterprise trend moving away from national to global services. An example of this trend is the announcement of the global partnership between Ezwim and Movero Technology to deliver a joint lifecycle management service globally. The joint service is based on the full integration of the respective Software-as-a-Service (SaaS) platforms.

The integrated offering will be available in Q1 2009. The benefit to enterprises: a total lifecycle management approach for policy development, procurement, administration of services and expense management across multiple carriers, allowing for more effective cost control, service and support.

AOTMP, the resource for telecom environment management, announced the final selections for the 2009 Industry Excellence Awards. The Awards were developed to recognize enterprises and industry suppliers committed to telecom and IT management best practices.

TEM players selected as finalists for Innovation of the Year include a.o. Ezwim, Visage Mobile and Asentinel. Stay tuned for the final winners that will be announced in February during the TEM 2009 conference in Orlando, Florida.

Any idea of how employees use their mobile: what the personal vs. the business spend is and what the percentage roaming, data, SMS and international costs are? The annual Ezwim Telecom Monitor provides some real answers. A statistical analysis among Ezwim’s Telecom Expense Management user base offers an accurate and clear picture of how the corporate mobile is being used.

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MANASSAS, Va., Nov 20, 2008 /PRNewswire via COMTEX/ — The Telecom Expense Management Industry Association (TEMIA), the premiere organization for the telecom expense management industry, announced today the appointment of Joe Basili as Managing Director. This appointment highlights TEMIA’s deep commitment to grow the association, raise awareness of the values and benefits of TEM solutions, further its mission of optimizing the telecommunications supply chain, and help organizations achieve ideal results from TEM programs.

“Joe brings a background that is well suited for this work with more than 20 years experience in marketing, launching and growing new businesses, and developing research for the TEM market. He also brings positive relationships with existing members, potential new members, enterprises, and analysts,” stated Dave Spofford President of TEMIA.

This bears a comment.

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Many organizations are in the midst of their annual budgeting and planning cycles for 2009, cost reduction programs have become the key priority in order the weather the current economic crisis. Telecom is a top 3 expense category with MNC’s spending 1.500 – 4.000 $ per employee per year.

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The recent economic downfall faced by enterprises around the world force companies to be more cost conscious. Telecom costs has traditionally been a top expense category and with enterprise telecom costs rising every year it is time to take control of what enterprises are paying for.

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The annual EVUA members survey 2008 – conducted by Ovum – is out and shows that cost management remains a major area of concern. The need to manage mobile data is increasingly important as mobile data grows rapidly as is visibility of costs across the board.

The EVUA annual members survey 2008