Archive for the ‘Telecom Expense Management’ Category

Smartphones are very common in today’s enterprise; Strategy analytics claims that over 90% of organizations now have employees using smartphones within their organizations. Depending on the size of the organization, this can cover tens of thousands of individuals. Gartner even claims that by 2013 the mobile phone will overtake PCs as the most common web access device worldwide.

Increased productivity, improved efficiency and response times are some of the important benefits of wireless solutions. But to ensure cost control and security a formal mobility policy is crucial for any organization.

To ensure that policies will be effective, consider the following tips:

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Findings of a survey released by FCC indicate that 30 million Americans have experienced the shock of unexpected increases in their monthly phone bill. “Bill shock” is defined as an unexpected increase in a monthly bill not caused by a change in a service plan.

Shocking results!

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Anyone old enough can remember the frustration, money and time lost, and eventual evolution of Enterprise Software implementations like SAP, Siebel, etc. Why did they fail? Software was not mature enough for one, but fundamentally companies trying to implement it mistakenly thought it was a software implementation managed by IT.

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Telecom Expense Management and Mobile Device Management: a powerful combination

There is a lot of talk about Mobile Device Management (MDM) and its big promise to enterprises of centrally distributing applications, data and configuration settings to mobile devices. MDM services have incredible potential and deliver great value to IT department as it provides centralized application and hardware resource control. The control is effected by remote or over-the-air capabilities. It helps IT departments to optimize functionality and security and minimize (support) cost and downtime.

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Automate Invoice Management to Generate Immediate Hard Dollar Saving

Recent research shows that two in three European companies have no clue what and how much corporate data is housed on employees’ mobile devices. Of those surveyed, two in three companies said they are not fully aware of exactly what sensitive data is stored on employees’ mobile devices and—perhaps more troubling—38 percent said they don’t even know what applications are being run by employees on their smartphones. Moreover, only 15 percent of respondents said that they are “completely confident” that they would be legally protected should an employee’s mobile device be lost or stolen and whatever data contained on the device fell in the wrong person’s or organization’s hands.

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Automate Invoice Management to Generate Immediate Hard Dollar Savings

Comprehensive telecom expense management (TEM) solutions have been shown to be highly effective in reducing telecom costs, generating strong ROI and paying for themselves in less than one year of operation. An automated invoice management system will generate hard dollar savings and productivity gains.

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This week Gartner published its annual TEM MarkeScope Research and identifies some interesting trends:

• TEM services continue to be popular among enterprises as they are eager to reduce telecom expenses.
• The market for global capabilities is maturing – ahead of Gartner predictions.
• Demand in Europe is growing ; although the market is a couple of years behind the US, Gartner expects that 2009 and 2010 will be breakout years, as companies based in Western Europe start to adopt TEM services in greater numbers.

The US is still dominating the TEM space; this is also reflected by the providers reviewed in the research as almost 75% of the profiled TEM players are based in the USA.

Link to research http://www.gartner.com/DisplayDocument?id=1032315&ref=g_fromdoc

Telecom costs continue to increase and the number of corporate mobile phones increased in 2008 by 13%. These are some of the findings from the Ezwim Telecom Monitor 2008 (Ezwim hyperlink), a statistical analysis among Ezwim’s Telecom Management user base that offers an accurate picture of how the corporate mobile is being used by employees.

Key facts:

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Telecom Expense Management is becoming more and more important for Multi National Corporations (MNC) attempting to keep costs under control. A key trend is that companies take a global approach towards Telecom Management by centralizing telecom with the objective to reduce costs and streamline business processes.

Many TEM vendors have a national service and approach and must seek strategic partnerships (or build themselves) to be compliant to the enterprise trend moving away from national to global services. An example of this trend is the announcement of the global partnership between Ezwim and Movero Technology to deliver a joint lifecycle management service globally. The joint service is based on the full integration of the respective Software-as-a-Service (SaaS) platforms.

The integrated offering will be available in Q1 2009. The benefit to enterprises: a total lifecycle management approach for policy development, procurement, administration of services and expense management across multiple carriers, allowing for more effective cost control, service and support.

AOTMP, the resource for telecom environment management, announced the final selections for the 2009 Industry Excellence Awards. The Awards were developed to recognize enterprises and industry suppliers committed to telecom and IT management best practices.

TEM players selected as finalists for Innovation of the Year include a.o. Ezwim, Visage Mobile and Asentinel. Stay tuned for the final winners that will be announced in February during the TEM 2009 conference in Orlando, Florida.