Comments on: More TEM consolidation coming in 2009? http://www.telecomexpensemanagementblog.com/analysts/more-tem-consolidation-coming-in-2009 Fri, 16 Jul 2010 13:05:32 -0400 http://wordpress.org/?v=2.8.3 hourly 1 By: Louboutin shoes http://www.telecomexpensemanagementblog.com/analysts/more-tem-consolidation-coming-in-2009/comment-page-1#comment-150 Louboutin shoes Wed, 16 Jun 2010 14:09:10 +0000 http://www.telecomexpensemanagementblog.com/?p=164#comment-150 great information you write it very clean. I am very lucky to get this tips from you. great information you write it very clean. I am very lucky to get this tips from you.

]]> By: Nilanjana http://www.telecomexpensemanagementblog.com/analysts/more-tem-consolidation-coming-in-2009/comment-page-1#comment-124 Nilanjana Wed, 26 May 2010 15:21:21 +0000 http://www.telecomexpensemanagementblog.com/?p=164#comment-124 Can anybody tell me what is the current market share of companies like Rivermine, Profitline, Anchorpoint, Invoice Insight & MDSL? Can anybody tell me what is the current market share of companies like Rivermine, Profitline, Anchorpoint, Invoice Insight & MDSL?

]]> By: Jesus Ruiz http://www.telecomexpensemanagementblog.com/analysts/more-tem-consolidation-coming-in-2009/comment-page-1#comment-46 Jesus Ruiz Thu, 16 Jul 2009 13:48:21 +0000 http://www.telecomexpensemanagementblog.com/?p=164#comment-46 I agree that consolidation and M&A will take place, but there is an historic trend to think that what works well in a country or region scenario is then applicable to all. We have been developing our services in Spain and Portugal and are now studying the possibility of covering LATAM and some countries in Europe, and what is clear to us is that big BPO traditional players are now looking towards the TEM, until now boutique consultancy niche, as cost reduction is now fashionable; as a result they are seeking for a "global solution" or partners. Many US-UK based companies market themselves as global solutions, as they believe what works in their markets must work elsewhere, but that is simply NOT true, as first you need to be able to read and process local operators invoice files, which for big corporate accounts, are all but standards, and also you need to have local expertise when dealing with RFPs and applicable technologies. Therefore, I believe consolation will come from either: - Big cash-rich groups or traditional IT acquiring small local specialised partners and adapting them to a common reporting language to be able to truly offer a global solution to their end clients. - Small ones coming together to offer ad-hoc services to clients with specific markets needs. (The cost of servicing a client in Brazil with 40 lines, is not far way form servicing the same client in Spain with 4.000). Being able to offer detail common-language-nomenclature reporting, to country-cross-consultancy, with the local negotiation and invoice auditing skills; hence, a mix of global and local technologies, is in my opinion the way to go. The issue is, who will lead teh global fight? I agree that consolidation and M&A will take place, but there is an historic trend to think that what works well in a country or region scenario is then applicable to all.

We have been developing our services in Spain and Portugal and are now studying the possibility of covering LATAM and some countries in Europe, and what is clear to us is that big BPO traditional players are now looking towards the TEM, until now boutique consultancy niche, as cost reduction is now fashionable; as a result they are seeking for a “global solution” or partners.

Many US-UK based companies market themselves as global solutions, as they believe what works in their markets must work elsewhere, but that is simply NOT true, as first you need to be able to read and process local operators invoice files, which for big corporate accounts, are all but standards, and also you need to have local expertise when dealing with RFPs and applicable technologies.

Therefore, I believe consolation will come from either:
- Big cash-rich groups or traditional IT acquiring small local specialised partners and adapting them to a common reporting language to be able to truly offer a global solution to their end clients.
- Small ones coming together to offer ad-hoc services to clients with specific markets needs. (The cost of servicing a client in Brazil with 40 lines, is not far way form servicing the same client in Spain with 4.000).

Being able to offer detail common-language-nomenclature reporting, to country-cross-consultancy, with the local negotiation and invoice auditing skills; hence, a mix of global and local technologies, is in my opinion the way to go.

The issue is, who will lead teh global fight?

]]> By: Eric Goodness http://www.telecomexpensemanagementblog.com/analysts/more-tem-consolidation-coming-in-2009/comment-page-1#comment-38 Eric Goodness Mon, 30 Mar 2009 11:21:16 +0000 http://www.telecomexpensemanagementblog.com/?p=164#comment-38 Not really. You think the market is crowded now? Wait a little bit. The TEM market will see M&A activity, but not consolidation. Over the next few years we will see the emergence of new companies coming to market. In addition to seeing SIs and outsourcers and carriers bring TEM services to market; we will see the emergence of pure-play TEM companies - both onshore and offshore models. I expect that I will be tracking 300 TEM companies, globally, by 2012. Not really.

You think the market is crowded now? Wait a little bit.

The TEM market will see M&A activity, but not consolidation. Over the next few years we will see the emergence of new companies coming to market. In addition to seeing SIs and outsourcers and carriers bring TEM services to market; we will see the emergence of pure-play TEM companies – both onshore and offshore models.

I expect that I will be tracking 300 TEM companies, globally, by 2012.

]]> By: Visicom http://www.telecomexpensemanagementblog.com/analysts/more-tem-consolidation-coming-in-2009/comment-page-1#comment-32 Visicom Mon, 09 Feb 2009 18:21:19 +0000 http://www.telecomexpensemanagementblog.com/?p=164#comment-32 I think you are 100% right, without differentiation and a good business model - there is a diminished likelihood of success. At Visicom (http://www.visicomcorp.com/), we have a special section dedicated to showcasing what sets us apart from our competition. One of our biggest is the fact at that we are 100% woman-owned, so we are able to help our clients meet supplier diversity requirements. Further, we have a wonderful proprietary software called "Clearview" which allows us to post invoices for our clients to see, sort through, and monitor as they see fit. Further, they can see what we are working on disputing as well as what progress has been made toward cost reduction. I think this SaaS option has allowed us to better serve our clients and maintain a strong market share. Bridget Thomas Visicom - Madison, WI I think you are 100% right, without differentiation and a good business model – there is a diminished likelihood of success. At Visicom (http://www.visicomcorp.com/), we have a special section dedicated to showcasing what sets us apart from our competition. One of our biggest is the fact at that we are 100% woman-owned, so we are able to help our clients meet supplier diversity requirements.

Further, we have a wonderful proprietary software called “Clearview” which allows us to post invoices for our clients to see, sort through, and monitor as they see fit. Further, they can see what we are working on disputing as well as what progress has been made toward cost reduction. I think this SaaS option has allowed us to better serve our clients and maintain a strong market share.

Bridget Thomas
Visicom – Madison, WI

]]>