Gartner issues Telecom Expense Management MarketScope

Posted by Ron van Valkengoed

This week Gartner published its annual TEM MarkeScope Research and identifies some interesting trends:

  • TEM services continue to be popular among enterprises as they are eager to reduce telecom expenses.
  • The market for global capabilities is maturing – ahead of Gartner predictions.
  • Demand in Europe is growing ; although the market is a couple of years behind the US, Gartner expects that 2009 and 2010 will be breakout years, as companies based in Western Europe start to adopt TEM services in greater numbers.

The US is still dominating the TEM space; this is also reflected by the providers reviewed in the research as almost 75% of the profiled TEM players are based in the USA.

Link to research http://www.gartner.com/DisplayDocument?id=1032315&ref=g_fromdoc

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This entry was posted on Monday, June 29th, 2009 at 11:23 am and is filed under Analysts, Telecom Expense Management. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “Gartner issues Telecom Expense Management MarketScope”

  1. EC says on July 16th, 2010 at 9:05 am :

    This is rather “old” (in technology life) but has anyone found this useful in examining the market for TEM? One year on, is it worth purchasing the research or would searching the internet company by company be more useful?

    I am based in the UK and looking for a TEM solution to fit an organisation of c. 10,000 employees and multiple suppliers.

    Thanks,
    EC

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